Tailor-made IVR, multilingual announcements, professional voices with human intonation: a far cry from the robots that make callers hang up.
An IVR whose call flow is designed for your callers, not your org chart: routing by department, opening hours and public holidays handled automatically, overflow planned for. Every call reaches the right place.
- Short menus, in the caller's language
- Opening hours, public holidays and overflow handled automatically
- Every call routed to the right person, never into the void
Professional voices, several languages, chosen background music, and real editing and production work. The intonation is human: your callers don't hang up at the third word.
- French
- English
- German
- Italian
Greeting announcement, French version
“Hello and welcome. For the sales department, press 1. For technical support, press 2. An adviser will be with you shortly.”
- VoiceProfessional voice actress
- Background audioChosen music, licensed
- Post-productionEditing, levels and transitions
Time on hold that adds value rather than being endured, voicemail forwarded to email, absence announcements always up to date. Nothing rings into the void.
- First secondA greeting that names your business
The voice, the tone and the background audio say who you are before an adviser says a word.
- While on holdA useful message, not a beep
Opening hours, news, tips: time on hold informs instead of wearing down patience.
- Pick-upAn adviser answers
The handover is clean: the caller knows they are being looked after.
- Out of hoursVoicemail that forwards to email
The message is transcribed and forwarded, the absence is announced, nothing gets lost.
A short, well-defined production: you approve the text, you listen to the result, and your greeting goes live.
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Script
We write, with you, what your callers will hear.
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Recording
Professional voices, several languages, careful editing.
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Integration
The announcements take their place in your greeting call flow.
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Approval
You listen, we fine-tune, then it goes live.
How long does it take to produce a voice greeting?
A few days for a standard greeting, depending on the number of languages and announcements. The turnaround is confirmed as soon as the script is approved.
Which languages do you offer?
French, English, German, Italian and other languages on request, depending on your clientele.
Can an announcement be changed after it goes live?
Yes, at any time: the same voice is reused so that your greeting stays consistent over time.
What about the rights to the on-hold music?
We use background music with cleared broadcasting rights: there is nothing you need to do.
Describe your current greeting: you receive a complete proposal, script and voice included.
- Human voices, no robots
- Several languages, depending on your clientele
- Can be changed at any time