Business telephony in Geneva | VoiceAura Telecom

The Jet d'Eau and Geneva harbour at blue hour

Executive on a call from a meeting room equipped with the phone platform

Technician connecting a network rack during an IP telephony deployment

Monitoring screens showing the status of a phone platform

Professional voice artist recording a greeting announcement at a studio microphone

VoiceAura Telecom · Geneva

Unified platform, zero-downtime migration, data hosted in Switzerland. One specialism, one point of contact.

Audit my current telephony Talk to a professional

Geneva & French-speaking SwitzerlandOn-site interventions

Data hosted in SwitzerlandFADP compliance

A single point of contactFrom quote to operation

One specialism: your business's voice, covered end to end. From the business phone system to the handset on your desk, every link is designed, deployed and monitored by the same Geneva team.

Hand dialling a number on a business desk phone

Business telephonyCore

A unified 3CX platform bringing together calls, video conferencing, team messaging and your website chat. Quality IP phones, the same number at the office, at home and on the move.

Unified platform Calls, video, chat and messaging in a single interface, one directory, one invoice.
IP phones Proven Yealink handsets, chosen phone by phone according to how each person actually uses them.
Video conferencing Video meetings built into the platform, with no third-party service or extra subscription.
Mobile app Your landline in your pocket: same number, same call forwarding, on iPhone and Android alike.

Discover business telephony

Geneva and international clients, from an airline to a fiduciary firm, who entrust us with the continuity of their calls, often for years.

Airline
Rent guarantees
Insurance brokerage
Wealth management
Geneva association
Dental clinic
Fiduciary firm
Transports Partners SA Passenger transport
Airline
Rent guarantees
Insurance brokerage
Wealth management
Geneva association
Dental clinic
Fiduciary firm
Transports Partners SA Passenger transport

Deployment & migration

Takeover of your existing equipment, number porting, cutover prepared as a parallel run: your lines never go down.

Number porting We handle the formalities with your current provider and give you the porting date in advance.
Parallel-run cutover The old and new systems run side by side until full sign-off.
Zero line downtime Your calls keep getting through throughout the cutover, porting day included.

Prepare your migration

Managed services & support

Continuous monitoring, updates and security patches, faulty hardware usually replaced within 24 hours.

Continuous monitoring Your platform's status is monitored at all times: incidents are detected before your teams report them.
Security patches Updates and patches applied as they are released, with no action needed on your part.
Replacement within 24h A faulty phone or device is usually replaced within 24 hours.

Hand over your platform

Phone greeting & voice

Tailored IVR, multilingual announcements and on-hold messages recorded with professional voices.

Tailored IVR A greeting menu written with you, routing every caller to the right department first time.
Multilingual announcements French, English, German: your callers are greeted in their own language.
Professional voices Voices carefully recorded and edited: the intonation stays human, never robotic.

Hear the difference

Switching telephony is simpler than you think, because we take care of everything.

See how a migration unfolds

Audit of your current set-up

We inventory your equipment, numbers, contracts and call flows.

Full assessment delivered
No commitment at this stage

Architecture & quote

We size the platform to your organisation and price it precisely.

Clear quote, no hidden options
Compatible hardware retained

Deployment & porting

Installation, configuration, integration with your network, porting of your numbers.

You keep your numbers
Parallel-run cutover, no downtime

Training & operation

Your teams are trained, the platform is monitored continuously.

User and administrator sessions
A single point of contact for the long term

Three reasons our clients cite above all others when they explain why they entrust us with their telephony, and why they stay.

Dedicated specialist

Business telephony is not one activity among many: it is our sole specialism. Over 30 years in telecommunications, from the carrier network to the phone on your desk.

Responsive support

An incident does not wait. Direct handling, no anonymous call centre, and faulty hardware usually replaced within 24 hours.

The right value for money

Neither low-cost nor overpriced: an installation sized to your real needs, a clear quote, no hidden options.

A direct commitment, with no intermediary.

Partners & certifications

Silver Partner

Main carrier

Will we lose our line during the migration?

No. The cutover is prepared as a parallel run: the old and new systems run side by side until full sign-off. Your lines never go down.

Do we keep our phone numbers?

Yes. Number porting is handled end to end: we deal with the formalities with your current provider and give you the porting date in advance.

How long does a deployment take?

From a few days to a few weeks, depending on the size of your organisation and the number porting. The exact timeline is set out at the audit, and it is met.

What happens if there is an outage outside business hours?

The platform is monitored continuously, and extended support terms are defined with you in the contract, according to the requirements of your business.

What happens to our current hardware?

Everything compatible is retained. Replacement is targeted, never across the board: your cutover cost stays under control.

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Your data stays in Switzerland

Hosted in Switzerland, operated from Geneva and compliant with the FADP, our cloud telephony platform relies on no infrastructure that we do not control.

HostingSwiss data centres
OperationsGeneva
ComplianceSwiss FADP
InfrastructureControlled end to end

The detailed architecture of your installation is presented in a meeting.

Head office: 36 Bd Helvétique, 1207 Genève Service area: canton of Geneva & French-speaking Switzerland Map data © Google

A few details are all it takes. You receive an analysis of your installation (equipment, numbers, contracts), with no commitment, and a specialist goes through each point with you.